Invoice Status

Payment Center provides the following invoice status to quickly identify where an invoice stands:

1. Sent – indicates that the invoice has been emailed to your customer

2. Payment Pending – when ACH/eCheck transactions are submitted to the processor, they don’t “settle” immediately. It normally takes more than a day for the payment to be settled with the banks. In this case the balance of the invoice remains open, but will have Payment Pending status.

3. Partial – indicates that the invoice is partially paid

4. Paid – indicates that the invoice is fully paid

5. Overdue – indicates that the invoice is past its due date

6. Voided – indicates that the invoice has been voided

7. Installments reconfiguration needed – indicates that the total installment amount is greater than the invoice amount. This can happen if the installments are added manually, i.e. no payment plan.

A blank status means none of the above has happened yet.