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Troubleshooting

The Alert Section

Updated 2 days ago

The Alert Section

 

The alert section will help you with important information such as errors, tips and recommendations about a particular record in Payment Center.

 

On a recurring invoice for instance, if the recurring processor is not started, it will display an alert and provides a way to start the job:

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Or on an ACH payment if the process that checks its daily status is not started, an alert will be displayed and provides a way to start the process:

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Essentially the alert section will let you know if a particular record, whether it’s an invoice, a recurring invoice or a payment, needs your attention.

 

Setup Notes

 

  • The alert section needs My Domain to be enabled, more information here.

  • For upgrading users, the alert section won’t be available in your page layout by default. To add the section, edit your page and add the appropriate custom component: 

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