Converge Setup

Converge Setup

This article explains how to plugin your Converge credentials into Kulturra so you can start collecting payments within Kulturra using your Converge account.

NOTE: Ensure that your Converge account is set up for “eCommerce” and not simply “Phone/Catalog”.

You would need the following information from Converge:

1. Converge ID – this is your merchant ID as provided by Elavon

2. Converge user ID – this is the user as configured on Converge (case sensitive)

3. Converge PIN – this is the PIN as generated within Converge (case sensitive)

Once you have the above information, you can then login to Salesforce and go to Payment Center Settings tab, under Payment Processors click Converge.

Under Live Settings section, enter your Converge credentials as follows:

Save then click Test Connection to see if it connects to Converge. If it connects successfully, you can then check Live and Use As Default boxes:

Additional Setup

1. Enabling eCheck - In Payment Center Settings, under Payment Processors, click on your processor. Within the payment processor detail page, look for Enable eCheck, as shown below:
   NOTE: if the field Enable eCheck is not visible you may need to add it to your page layout.