Overview
Dual Pricing allows merchants to configure separate pricing for cash and non-cash payments, such as ACH (eCheck), debit, or credit cards. When enabled, the List Price (Credit Card), ACH Price, and Cash Price will be displayed on invoices, payment pages, and receipts.
Example of Dual Pricing Display
Invoice View: ( If Dual Price eCheck Percentage Fee has value, the PDF will display ACH total)
( If Dual Price eCheck Percentage Fee don't have a value, the PDF will display Cash Total)
Payment Page View:
Receipt View:
Displays both pricing options for record-keeping.
Enabling Dual Pricing
The Dual Pricing feature can be configured under Payment Center Settings by enabling the following options:
The Dual Price setting is configured under:
Payment Center Setting
Enable Dual Pricing
Dual Price Percentage Fee (Credit Card)
Dual Price eCheck Percentage Fee (ACH)
Entity
Enable Dual Pricing
Dual Price Percentage Fee
Dual Price eCheck Percentage Fee
Recurring Invoice & Invoice
Enable Dual Pricing
Dual Price Percentage Fee
Dual Price eCheck Percentage Fee
These settings allow merchants to define the percentage fee adjustments between cash, ACH, and credit card prices.
Invoicing with Dual Pricing
If pricing is managed through Pricebooks, the system will retain the original pricebook values. During invoice creation:
The unit price of a product will reflect the pricebook value.
Upon saving the invoice, the system will calculate and store three prices: the Credit Card Price (default pricing, including applicable fees), the Cash Price (same as the original product price in the pricebook) and the ACH Price.
The invoice PDF sent to customers will display the Credit Card Price by default. If the Dual Price eCheck Percentage Fee has a value, it will also display the ACH Total.
Customers will have the option to choose between the available pricing tiers when making a payment.
Invoice Payment Processing with Dual Pricing
If a customer selects:
Credit Card Payment/eCheck (ACH) Payment: The standard payment process is followed, the payment is processed using the computed dual price amount.
Cash or Other Non-Card Payment: The payment is processed using the Cash Price. The invoice is marked as a cash payment transaction.
The balance calculation is based on the selected payment method's price, ensuring accurate payment status tracking.
Recurring Invoices
For recurring invoices:
The invoice will still reflect the product’s pricebook price.
Dual pricing adjustments will be applied at the invoice level, displaying the Credit Card, ACH, and Cash prices as applicable.
Conclusion
Implementing Dual Pricing provides flexibility in payment processing by allowing merchants to differentiate pricing based on payment method. This ensures transparency and compliance while offering customers a choice in their preferred payment option.
Availability: Spring '26
Learn how Dual Pricing works in this informative video.