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Known Issue: Deactivated Picklist Values Display When Creating a New Recurring Invoice

Known Issue: Deactivated Picklist Values Display When Creating a New Recurring Invoice

Last updated on 02 Sept, 2026

Symptoms

When an administrator deactivates specific picklist values for the Schedule field on the Recurring Invoice object, the values do not consistently disappear for end-users.

  • Editing an Existing Record: The behavior works as expected. The inactive values are hidden from the dropdown menu.

  • Creating a New Record: When clicking the "New" button to create a Recurring Invoice, all picklist values, both active and inactive are still displayed as selectable options.

Cause

The "New" button for Recurring Invoices utilizes a custom Visualforce page included in the package. Currently, this specific Visualforce page does not filter out deactivated picklist values, causing it to display the full, unfiltered list of options upon record creation.

Status and Resolution

This is a known issue and is currently functioning as designed within the constraints of the existing Visualforce page.

There is currently no patch or immediate workaround available to hide these inactive values on the creation screen.

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