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Duplicate Payment Center Settings Records and Recurring Job Failure

Duplicate Payment Center Settings Records and Recurring Job Failure

Last updated on 02 Sept, 2026

Symptoms

In Kulturra, the recurring job responsible for processing Auto-BillPay transactions is not executing successfully. As a result, scheduled Auto-BillPay transactions are not being processed.

The following error is reported when the scheduler attempts to execute the job:

Scheduler: failed to execute scheduled job: jobId: 707Ro00002Wp8j4, class: common.apex.async.AsyncApexJobObject, reason: List has no rows for assignment to SObject

KBRecurJob.png

Findings

The client org has two Payment Center Settings records configured.

This configuration is not recommended because the recurring job is designed to work with a single Payment Center Settings record. Having multiple records may cause the process to fail when it attempts to retrieve the expected configuration.

Resolution

To resolve this configuration issue:

  1. Review the two Payment Center Settings records.

  2. Identify the valid configuration that should be retained.

  3. Delete the duplicate Payment Center Settings record.

  4. Ensure that only one valid Payment Center Settings record remains in the org.

  5. Verify that the recurring job executes successfully and that Auto-BillPay transactions are processed as expected.

Summary

Having two Payment Center Settings records configured in the client org may contribute to recurring job failures. Ensuring that only one valid Payment Center Settings record exists helps prevent configuration-related issues.

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