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How to Resend Payment Receipts

Payments

How to Resend Payment Receipts

Last updated on 24 Oct, 2025

How To Resend Payment Receipts

 

Payment receipts are automatically emailed to your customers after every payment (if you enabled payment receipts, that is). If for some reason, a customer is requesting a payment receipt, you can resend by following the steps below:

 

  1. Go to the payment record and click Send Email under Activity History.

  2. Click Select Template button and select the appropriate template (i.e. Standard Payment Receipt vX.X / Receipt Template) from Payment Center Templates folder.

  3. Select your recipient and click Send.

 

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