How To Resend Payment Receipts

Payment receipts are automatically emailed to your customers after every payment (if you enabled payment receipts, that is). If for some reason, a customer is requesting a payment receipt, you can resend by following the steps below:

  1. Go to the payment record and click Send Email under Activity History.
  2. Click Select Template button and select the appropriate template (i.e. Standard Payment Receipt vX.X / Receipt Template) from Payment Center Templates folder.
  3. Select your recipient and click Send.