When attempting to void eCheck payments, users may encounter unexpected errors, leading to inconvenience, processing delays, and customer frustration. One common error message users have encountered when attempting to void a transaction was: "Payment failed with the following reason: Transaction rejected because the referenced original transaction is invalid." 

With the most recent release, a fix for this error has been implemented, marking a significant milestone in enhancing the functionality of refund processes, particularly for eCheck payments. The fix incorporates support for voiding transactions, a crucial feature that enables users to effectively manage and rectify erroneous transactions without encountering the aforementioned error message.

Availability: Spring '24