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GetTransactionsBatch Job Failed

Troubleshooting

GetTransactionsBatch Job Failed

Last updated on 13 Nov, 2026

Issue

The GetTransactionsBatch scheduled job may fail with an error similar to:

*Payment Processor Name* is not supported.

This can happen when the user running the job does not have the required Payment Center access.

Resolution

Make sure the user running the job has:

  • An active Payment Center license

  • Payment Center All Access permission set

  • Payment Center Upgrade Permissions permission set

Once the required license and permissions are assigned, the GetTransactionsBatch job should be able to run successfully moving forward.

If the job continues to fail, feel free to reach out to us so we can take a look.

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